Data Privacy Policy

Data Privacy Policy

At The Ceylon Store, we highly prioritize the privacy and security of our customers’ personal information. This data privacy policy outlines our commitment to protecting the confidentiality and integrity of the data we collect. Please read this policy carefully to understand how we handle and safeguard your data.

  1. Data Collection: We collect personal information, such as name, email address, shipping address, and payment details, solely for the purpose of processing orders and delivering a seamless shopping experience. We only collect data that is necessary for these specific purposes and ensure its lawful and fair handling.

  2. Data Storage: We store customer data in secure databases protected by industry-standard measures. All reasonable precautions are taken to prevent unauthorized access, disclosure, or alteration of the data. Access to customer data is strictly limited to authorized personnel and is used solely for the purposes stated in this policy.

  3. Data Usage: We use customer data to process orders, provide customer support, and improve our services. We may also use the data to personalize your experience, communicate with you about promotions or updates, and conduct research to enhance our offerings. However, we do not sell, rent, or share your personal information with third parties for their marketing purposes.

  4. Data Retention: We retain customer data for a period of 550 days from the date of the transaction. After this period, the data is securely and permanently deleted from our databases. This data retention period allows us to efficiently process orders, handle customer inquiries, and provide necessary support. We do not retain personal information longer than necessary.

  5. Data Protection: We implement strict technical and organizational measures to protect customer data from unauthorized access, loss, or theft. Our security measures include encryption, firewalls, secure socket layer (SSL) technology, regular system monitoring, and access controls. We continuously monitor and update our security practices to ensure the highest level of data protection.

  6. Consent and Control: By using our website and providing your personal information, you consent to the collection, storage, and processing of your data as outlined in this policy. You have the right to access, update, or request the deletion of your personal information. To exercise these rights or for any inquiries regarding your data, please contact our customer support team.

  7. Compliance: We comply with applicable data protection laws and regulations. We review and update our privacy practices regularly to ensure ongoing compliance with evolving legal requirements.

By using The Ceylon Store’s website, you acknowledge and agree to the terms and conditions of this data privacy policy.

For any questions or concerns regarding data privacy, please contact our customer support team at info@theceylonstore.com.

Thank you for trusting The Ceylon Store with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.